I cannot get JIRA Service Desk to use my custom gmail support account. I tred to use the regular password, and I even created an app password on the gmail account (and used that generated key). No luck either way.
I'm getting a growl message that says:
Unfortunately JIRA couldn't connect to the mail server. Here is what the mail server said: "[AUTHENTICATIONFAILED] Invalid credentials (Failure)"
I'm struggling. What do I need to do?
Thank you, :]
I had the exact same problem, but I found a fix in these two articles. It turns out the problem lies in the 2FA. My fix was:
Here are the two articles that walked me through this:
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