It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

Get approvers from?

I am implementing new workflow with my company and one of the statuses is an Approval step.  I have the value currently as approvers which pulls from whomever was set as the approval when the issue was created.  Is there a better way to manage this?  For example say if the person to approve this issue type changes I currently would have to go into each each issue and edit the Approver field.  I know there are 2 other options such as CAB and Change Managers but I cannot find where to manage those users.  

Another additional question is there a way to mass control different approval for different issue types besides doing what I mentioned above.

1 answer

0 votes
John_Funk Community Leader Jan 06, 2020

Hi Christopher - you might try an add-on like Automation For Jira or ScriptRunner. We use Automation For Jira to set the Approvers under certain circumstances (which could include if the value of a field changes, a transition, etc. ). 

Suggest an answer

Log in or Sign up to answer
Community showcase
Published in Trello

The control freak's guide: using Trello to plan a relocation

My partner and I were planning this relocation for years. It was our shared dream to try and live in another country. As children of immigrants, we already have experienced this once, but this still ...

370 views 8 13
Read article

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you