Classification using label “FAQ”

[Sophie Karevzka]

I’m thinking to organize my knowledge base by different features of our software and was wondering if it could be a good idea to use the label “FAQ” for all FAQ pages that will be classified under the relevant section rather than creating a section called FAQ which will be once again organized by different subsections corresponding to different functions/features. I would like to have your insight on this way of using label.

Below is the schema I have in mind:

Section A

• page 1
• page 2 (label FAQ)

Section B

• page 1...
• page x (label FAQ)
• page y (label FAQ), etc.

Instead of :

• Section A
• Section B
• Section FAQ
  • Section A
    • page 1
    • page 2…