Create
cancel
Showing results for 
Search instead for 
Did you mean: 
Sign up Log in

Next challenges

Recent achievements

  • Global
  • Personal

Recognition

  • Give kudos
  • Received
  • Given

Leaderboard

  • Global

Trophy case

Kudos (beta program)

Kudos logo

You've been invited into the Kudos (beta program) private group. Chat with others in the program, or give feedback to Atlassian.

View group

It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

Cannot edit confluence page

We set-up the confluence 7.1 on our own cloud. From this month we cannot edit the page. We try to find the solution in this community but failed to get the right answer.

 

Screenshot 2020-08-14 at 9.43.39 AM.png

2 answers

Hi @KT 

Please share with us the below details to analyze the issue.

  1. What browser this is happening in, and the version. Can you test that this doesn't occur in other browsers?
  2. Does this happen on all pages or only certain pages?
  3. Does this happen for all other users, or only a few?
  4. Are you behind a firewall or a VPN? Can you test outside of the VPN/firewall and let me know if it persists?

Also , refer to this https://jira.atlassian.com/browse/CONFCLOUD-65514

 

Thanks,
Manisha

1. We have tried Chrome and IE. Both failed.

2. All pages.

3. All users.

4. Tried at other site.

Hi KT,

Does disabling Collaborative Editing correct this problem? What does Troubleshooting and Support Tools indicate? There may be an issue with the tomcat configuration, something about proxy information in server.xml if I recall. Cheers!

Suggest an answer

Log in or Sign up to answer
TAGS
Community showcase
Published in New to Confluence

Fast-track your Confluence onboarding with the Confluence product guides!

Hey there! New in town? Check out the new Confluence product guides! They are chock-full of helpful tips, tricks, and best practices to get you and your team started.  Here’s a quick overview...

1,194 views 3 11
Read article

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you