Introduction

[Raphael Ndwiga]

Hi everyone,

We decided to migrate our processes and documentation to Confluence. Most of the tutorials I have had access to are not satisfying at best and leave me with more questions. Where can I get a comprehensive guide that will allow me to get the most out of Confluence and JIRA?

[Rilwan Ahmed]

Hi @Raphael Ndwiga ,

Welcome to the community !!

You have a made a right decision in migrating your documentation to Confluence. 

• Confluence or Jira have 2 ways of installation. one is Data center where you install and manage your applications in your own hardware and another one is Atlassian cloud.
• Comparison between both instances are in https://www.atlassian.com/migration/assess/compare-cloud-data-center
• Both have different pricing and you can view them at https://www.atlassian.com/software/confluence/pricing
• If you are using confluence cloud, you can start the guide from https://confluence.atlassian.com/get-started-with-confluence-cloud/get-started-with-confluence-cloud-934720141.html and if you are using confluence data center, then use https://confluence.atlassian.com/doc/getting-started-with-confluence-data-center-958444868.html
• List of confluence cloud macros are mentioned inhttps://support.atlassian.com/confluence-cloud/docs/what-are-macros/ and Confluence data center macros in https://confluence.atlassian.com/doc/macros-139387.html

[Raphael Ndwiga]

Hi @Rilwan Ahmed

We have opted for the Atlassian Cloud option.

Thanks for the reference links. I will have a look at them.

[Rachael OHara]

We are doing this as well. I will have a look through those guides but a current limitation for us is: Standards responses we send to customers have images. These images cannot be copied and pasted into our Customer Request System (JIRA). 

[Jay Maechtlen]

Not sure what was causing your issue. Many of our Jira tickets have images - screen captures, etc.

Well, the question is almost a month ago, so you've probably solved your issue/answered your question.