I have JETI setup and it is working brilliantly, except for at the moment when I move an issue to another project the auto notifications continue to get sent, despite the JETI configuration being setup for only for the original project. Whilst it is easy for users to remember that all issues in 'Support' will be sent auto notifications with the issues comments etc, once they are moved to another project it isn't as obvious.
Hi Emma, JETI Notifications are associated with projects and/or issue types in the Context tab of the configuration page. If an issue is moved out of contexts, JETI notifications will not be applied.
Possible causes why you experience this:
- Contexts are configured by issue type (e.g. Bug) not by project
- There is JIRA Notification Scheme associated with the target project and event notifications are sent by JIRA not by JETI.
Regards,
Tibor
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