Statuses on the Atlassian Marketplace


Can you tell me what do 'active', 'inactive' and 'cancelled' customer's statuses exactly mean on the Atlassian Maketplace?

I mean, when customer becomes 'inactive' and 'cancelled' using your add-on for JIRA? And can any user change status from 'inactive' to 'cancelled' and then back to 'inactive' from 'cancelled' or it's only one-way process?

Thank you for your response!

1 answer

0 votes

Hi Pavel,

I've never seen that in the Marketplace and the Customer Advocates can't seem to place those statuses either.  At this time can you take a screenshot of what you're seeing and post it?  The screenshot will give me a better idea of what you're seeing so I can answer this for you.




Hi, Branden
Thank you for the response. 

I was talking about this statuses:
Status - Marketplace.png

Suggest an answer

Log in or Sign up to answer
Community showcase
Published Nov 29, 2018 in Marketplace Apps

How to set up an incident workflow from the VP of Engineering at Sentry

Hey Atlassian community, I help lead engineering at Sentry, an open-source error-tracking and monitoring tool that integrates with Jira. We started using Jira Software Cloud internally last year, a...

1,396 views 0 8
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you