Can you tell me what do 'active', 'inactive' and 'cancelled' customer's statuses exactly mean on the Atlassian Maketplace?
I mean, when customer becomes 'inactive' and 'cancelled' using your add-on for JIRA? And can any user change status from 'inactive' to 'cancelled' and then back to 'inactive' from 'cancelled' or it's only one-way process?
Thank you for your response!
I've never seen that in the Marketplace and the Customer Advocates can't seem to place those statuses either. At this time can you take a screenshot of what you're seeing and post it? The screenshot will give me a better idea of what you're seeing so I can answer this for you.
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