Jira - Zoho CRM- Version Incompatibility

We are using JIRA 7.3.6 and we would like to add the plugin Zoho CRM but the versions dont match.

Can we buy / get SoHo CRM via Jira for the same JIRA version we use (version xxx)?

Which Soho version comes with, Standard, Professional, Enterprice or CRM Plus?

  Can we purchase more products from SoHo to / through JIRA?

1 answer

0 vote

Hi Neethu,

I am unfamiliar with this Zoho product.  But from a quick look at our Marketplace site, I only found a single plugin that clearly offers integration between Jira and Zoho.  That would be this plugin from KoiSoft: Zoho CRM plugin for JIRA

It does not appear that this plugin vendor is still maintaining this plugin though, because there have not been any updates to this plugin that would indicate this is compatible with any Jira 7 versions.   As such, you might technically be able to purchase this plugin on the marketplace site, but I seriously doubt you will be able to install this plugin to your Jira 7.3.6 and make it work.

I did some more searching and found another site that appears to offer some level of integration between these two products.  I would recommend investigating the Zapier site.  However it looks like this vendor only has a Jira Cloud plugin for integration.  As such, you won't be able to use that plugin on a Jira Server instance unfortunately.

Have you seen this recent FAQ from Zoho Desk?  https://help.zoho.com/portal/kb/articles/configuring-zoho-desk-for-jira-integration

It appears this method you could use to integrate Zoho Desk with Jira.   I realize that the CRM and Desk applications might not be exactly what you are looking for here, but perhaps this might help.

Suggest an answer

Log in or Sign up to answer
Atlassian Community Anniversary

Happy Anniversary, Atlassian Community!

This community is celebrating its one-year anniversary and Atlassian co-founder Mike Cannon-Brookes has all the feels.

Read more
Community showcase
Bridget Sauer
Published Thursday in Marketplace Apps

Calling all developers––You're invited to Atlas Camp 2018

 Atlas Camp   is our developer event which will take place in Barcelona, Spain  from the 6th -7th of   September . This is a great opportunity to meet other developers and get n...

362 views 0 6
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you