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JIRA Cloud and Bugherd integration

Kirill Skuibida
Kirill Skuibida July 13, 2017

Hi guys,

I'm stuck with configuring JIRA Cloud <> Bugherd integration. Any suggestions? Advices? 

Official bugherd documentation suggests to configure incoming mail handlers. Not sure how to do this.

Any help would be priceless.

Thanks!

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Nic Brough -Adaptavist-
Nic Brough -Adaptavist-
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July 13, 2017

The suggestion from the Bugherd docs sounds right.  On JIRA, you'd configure it for "incoming email" and then tell Bugherd to send email to JIRA.

See https://confluence.atlassian.com/adminjiracloud/creating-issues-and-comments-from-email-779288896.html for the JIRA side.

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Atlassian Lab
Atlassian Lab July 14, 2017

Hi Nic,

Yes, thanks. I've followed this link to configure everything. Works well on JIRA side. But when I add needed email address to the Bugherd project integration tab and submit a feedback or a bug - nothing's happening.

Any advice here?
Thanks!

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Nic Brough -Adaptavist-
Nic Brough -Adaptavist-
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
Become a leader
July 14, 2017

I don't know Bugherd well enough to help you with that.

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