I'm evaluating JETI on a testserver
Mail has been configured correctly (sending test mail from the mail setup works fine)
I'm trying a default email template (templates -> add -> default setup) and try the test, nothing happens (not in the logging, not in the interface ...)
How can we debug this add-on, what should we check ?
Hi Francis, please note the following:
- when you test the templates via the Test operation, you must enter an issue key in the form as written here. This issue will populate the template with data
- also, if you create your own templates, you must setup a Context for them
- to see log outputs, add a new logger via JIRA Logging & Profiling: com.metainf with INFO level
I hope this helps.
Hey Atlassian community, I help lead engineering at Sentry, an open-source error-tracking and monitoring tool that integrates with Jira. We started using Jira Software Cloud internally last year, a...
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