I have a marketplace app, but this app is currently hidden from public view.
I don't know why.
I see an alert in the marketplace vendor account:
"This app is currently hidden from public view. To change this setting, please contact Marketplace support."
24/Jan/19 I've created a ticket for marketplace support. But they completely ignore me.
Can anyone come across this? What could i do?
Hi @Vladimir Pal,
in Atlassian official documentation I've found this: https://confluence.atlassian.com/upm/configuring-marketplace-connectivity-306350947.html
Maybe the firewall doesn't allow Jira to access the marketplace. Read this part called: Configuring your firewall for UPM connectivity
It started as any story starts, on a normal, rainy day. Admin meets App, and her name was Klok2, and like any first relationship we were both trying to make it work but neither one knew what...
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