How to delete a story or reject an old story or issue in JIRA?

For the Love of G*d - is it a company permission issue or is it just difficult to delete old stories/issues? We have open stories from 2015 - that we are no longer working on and the reject button produces an error (looks like a bug) and the delete button doesnt exist. Anyone else having this issue?

1 comment

Deleting an issue is controlled by the permission. Rejecting is controlled by workflow. Both are specific to your organization. You might want to reach out to your admins for help.

The error suggests that you might probably have an outdated plugin but we can confirm only after seeing the error log.

Thank you- I was told the reject issue is a bug and that it has been reported through JIRA support. 

 

So for right now- what we have done is our SCRUM master created a "Can be deleted Sprint" So I can move stories into that sprint and then "someone" will have to go in there - that has the delete permission- and delete them. 

With my knowledge= they said I could reject- because the data stays there but they dont want me deleting. Thus the work around. 

It's horrid when you are forced to work around things your admins should have fixed!  The tool is supposed to be there to help you, not get right in the way.

(I'm mostly blaming the admins - there's aalways a chance of a Jira bug of course, but the symptoms you've got scream "broken transition, caused by bad config or a broken plugin."  Either way, your admins should have fixed it)

I understand- now we have a sprint called "delete these' and I bet- a year later- it will still be there because people hate deleting anything. 

Assign them all to the admins and keep re-opening them until they fix the problem ;-)

I know, very passive-aggressive, but your admins are failing you and need to do better.

Comment

Log in or Sign up to comment
Community showcase
Published Oct 31, 2018 in Marketplace Apps

Marketplace Spotlight: Zephyr

Hello Atlassian Community! Each month, we run a series of Spotlights to highlight Marketplace vendors and apps that our team thinks this Community would find valuable. In last month's Spotlig...

302 views 0 1
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you