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This is a social survey. It is addressed to all Jira clients who bought as well an application. When I upgraded (and paid) from 25 Jira users to 50 Jira users, I have been obliged to pay an additional $1'600 (not written in the Jira agreement, written in the FAQ web page but not in any agreements) to upgrade the application from 25 to 50 users. So you pay for Jira 50 users and for the application 50 users, you cannot stay with the application 25 users, the application stops until you pay for 50 users.
Do you think this is normal or (like I think) this is a fraud from Jira?