how to make link in the body of sending email

[Виктория]

When Release done, by automation rule, lira send email what task were completed.
I write body of mail myself.
{{issues.key}} have been released.
how to make {{issues.key}} linked? (when I click on it, go to this issue)

[John McKiernan · Accepted solution]

Hi @Виктория ,

Thanks for your question. If I understand correctly, you want to send an email but actually have a hyperlink to {{issues.key}}

To do this, you need to use this: <a href="{{issue.toUrl}}">{{issue.key}}</a>

Or to show you what it looks like it context:

Hope this helps!

John

[Виктория]

thank you so much! but it works only with one issue. the second I can`t  link in the mail.
It`s in one line and when I press I go only in one (the first one) issue.

can we make body looks like this?

[John Funk]

@John McKiernan  - He is returning multiple issues with his query - basically all of the issues in a release. So he is wanting to show a link for each separate issue. But that's not how the rule is returning the "list". 

[John McKiernan]

hmmm I'm not too sure with this one @Виктория 

Might be a good one to put through as a support request so one of the engineers can have a deep dive in. 

[John Funk]

Hi @Виктория ,

Try this:  {{baseUrl}}/browse/{{issue.key}}

[Виктория]

doesn't work(( in email only text....

[Виктория]

and there are couple fo issues and url only for the first one...

[John Funk]

It looks like it is trying to create a link for two issues at the same time. Are you returning more than one issue?

Can you share a screenshot of your rule? And of the Email section detail of the rule?

[Виктория]

[John Funk]

Hi @John McKiernan  - This is one of those for the Webinar in my opinion. It is pulling back multiple issues from the release, but instead of listing each one separately in the body of the email with a link, it appears to be simply listing each issue key at the end of the link. 

Can you help @Виктория out and consider it (and other bulk return type functions) for the next webinar?

Thanks!

[John McKiernan]

This is the perfect example - Thanks @John Funk !

We must have you as a guest star on one of the webinars soon :)

[John Funk]

The fame might go to my head  lol.  But that would be awesome!