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draw.io - "App is not responding" but diagram loads anyway

Jeremy Gooch
Jeremy Gooch January 5, 2018

When we add draw.io diagrams to our Confluence pages, we have started to see a progress bar above the diagram.  It rolls for a minute or so and then says "App is not responding", but the diagram has loaded below the error anyway.

Screenshot shows the error and the top of the diagram.  There is only one diagram on these pages.

drawio-appnotresponding.png

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David Benson
David Benson January 5, 2018

I wonder if you're hitting https://jira.atlassian.com/browse/CONFCLOUD-58565. Do the conditions to recreate match yours?

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Jeremy Gooch
Jeremy Gooch January 8, 2018

Thanks for the response.  I tried accessing the diagram page having gone via the Space Overview page but the problem didn't happen.  This was using both a "pre-logged-in" browser and via incognito mode.

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David Benson _draw_io_
David Benson _draw_io_
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January 11, 2018

Given the timing and description, I'd assume this is the bug for now.

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Jeremy Gooch
Jeremy Gooch January 11, 2018

OK - thanks.  I'll watch that defect to monitor its resolution.

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