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draw.io - "App is not responding" but diagram loads anyway

Jeremy Gooch Jan 05, 2018

When we add draw.io diagrams to our Confluence pages, we have started to see a progress bar above the diagram.  It rolls for a minute or so and then says "App is not responding", but the diagram has loaded below the error anyway.

Screenshot shows the error and the top of the diagram.  There is only one diagram on these pages.

drawio-appnotresponding.png

1 answer

0 votes
David Benson Jan 05, 2018

I wonder if you're hitting https://jira.atlassian.com/browse/CONFCLOUD-58565. Do the conditions to recreate match yours?

Jeremy Gooch Jan 08, 2018

Thanks for the response.  I tried accessing the diagram page having gone via the Space Overview page but the problem didn't happen.  This was using both a "pre-logged-in" browser and via incognito mode.

Given the timing and description, I'd assume this is the bug for now.

Jeremy Gooch Jan 11, 2018

OK - thanks.  I'll watch that defect to monitor its resolution.

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