As most of you are aware, Jira Service Management is very powerful application in providing great customer service.
At times it is necessary for agents to have a face to face discussion with customers for better support and ease of troubleshooting. With that idea in mind, we installed “Zoom for Jira and Service Desk“ plugin on our instance. Now our agents can setup meetings with stakeholders with a click of a button on JSM ticket without switching between different tools.
Zoom has helped us to communicate and resolve issues faster with our customers.
Which partner product are you using with your Atlassian product ? Would love to hear about it, Thank you!
This month the spotlight is on AppLiger. We caught up with Pavel Pavlovsky, CEO and Product Manager, to learn how the company started and what fuels the team's creativity. Atlassian:...
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