Zeplin attachment not displaying for some users

[beverley.ongah]

Hi,

I have been encountering issue where some of my team members couldn't see the Zeplin attachment I attached. Some members see it, some don't, it's pretty random. Anyone facing the same issue? Thanks in advance!

[Adriana Mandjarova (Old)]

Have you found a solution, beverley_ongah ?
I encounter a similar issue - when my colleagues cannot see the Zeplin link, login to Zeplin solves the problem.

However, sometimes it happens an attached link is not visible to me. I need to close the ticket and reopen it to see the Zeplin attachments, or to press the button to add Zeplin boards when whatever I have attached before becomes visible. 

[beverley.ongah]

Hi Adriana,

I rarely face this issue now. But if any of my team members encounter this, I will recommend to try the steps you mentioned. Thanks for the tips!