You're on your way to the next level! Join the Kudos program to earn points and save your progress.
Level 1: Seed
25 / 150 points
1 badge earned
Challenges come and go, but your rewards stay with you. Do more to earn more!
What goes around comes around! Share the love by gifting kudos to your peers.
Keep earning points to reach the top of the leaderboard. It resets every quarter so you always have a chance!
Join now to unlock these features and more
The Atlassian Community can help you and your team get more value out of Atlassian products and practices.
See the blog at https://blog.servicerocket.com/adoption/time-to-say-goodbye-these-apps-are-leaving-our-portfolio
We were a little blind sided by this and are scrambling to get things that were working re-established.
Hi Rich/ Kat,
Thanks for reaching out.
As I have mentioned in the blog, our goal is to retire legacy products that are tough to maintain to make room for better products and new initiatives.
We understand that many organizations may rely on this product, we are willing to work with you (and others) to make sure that you find a suitable alternative solution (some were mentioned in the blog) and in the meanwhile, you can still use the product and we can help you with licenses to make sure that your workflows and business is not affected.
Please do reach out to me via aidin[at]servicerocket.com so we can discuss the details.
We are relying on the last comments feature as well for certain reports in combination with Pivot reports which are now not working properly anymore. Is there a way to get an (non-expiring) license again?
Thanks for your efforts,
Paul Fennema - EuroCCP
An email to Aidin at the email in the above comment will get your issue resolved. They were responsive and understanding.
Hi @Paul Fennema ,
Shoot an email to me aidin[at]servicerocket.com and I can work with you on an exit plan.
I'm going to use ScriptRunner to create a scripted field to show the Last Comment. Did you find a different work around?
ScriptRunner works great for this and let's us do things like add Commentor and Date in Italics.
Yes. I'm nearly there, just wrestling with displaying the comment date in the user's timezone.