WhatsApp Jira Integration

BeastRWA May 20, 2023

I was planning to build a WhatsApp bot to Create Issues on the Jira Boards. This service is only for me so only 1 user. I learned about the WhatsApp Jira Integrator (Twilio), I activate the App and it showed up in the App list but I don't understand how to use it. From the steps mentioned in the Documentation, I tried All the ways but made no progress.


The WhatsApp Jira App got some new updates where it has changed "Link Twilio" to something about "Link WhatsApp" but I do not need any option in the Jira Software, not in the Manage App for WhatsApp Jira App nor any other place.

If anyone Knows how to use this please guide me.


Thank you.

2 answers

0 votes
Jawad hajjar - Infosysta November 23, 2023

Hello @BeastRWA ,
Sorry for the inconvenience you've faced.

here's a detailed documentation on how to link your account followed by the steps to check or even configure your setup.

For a better support please open a ticket here and we'll handle it promptly ! 

Best Regards!

0 votes
John Funk
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
May 26, 2023

Hi @BeastRWA 

You need to contact the vendor directly through their support so that they can give you guidance. 

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