I am mainly focusing on their add on, Automation for Jira. I think it will be very interesting to see which direction the tool is taken in. Being directly apart of Atlassian could bring huge benefits to the automation capabilities of Jira and Jira Service Desk.
What do you all think?
Missing deadlines is one of the biggest problems every team lead wants to avoid when dealing with managed services. When the customer contracts your company to help with IT services it is expected th...
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