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📅 Webinar: Practical Tips for Better IT Service Management using Jira Service Management

Screenshot 2023-04-24 at 09.38.11.png

Can't attend? Don't worry! Simply register and we'll send you the recording afterward!

Good customer service is the cornerstone of any successful business.  🚀

Yet, many organizations struggle to optimize their service management and delivery because of complex practices and outdated ITSM tools that lead to bad service management (BSM) and underserved and frustrated customers. 🫤

Join us on 8 May 2023 at 04:00 pm (CET) | 10:00 am (EST) to learn how to facilitate organizational collaboration and get the best out of your ITSM tools for happier teams and customers. 🏆

Register Now ->  

Topics include:

• Why should we care about Bad Service Management
• How Jira Service Management (JSM) helps end BSM
• Practical tips and best practices for good service management
based on K15t and Meta-INF’s experiences
• How to connect JSM with Jira, Confluence, and other tools
• Enhance your ITSM through marketplace apps like “Email This Issue” and “Backbone Issue Sync for Jira”
• A live Q&A session where you can ask our experts any questions

Let’s end bad service management practices and reduce silos between IT, support, dev, and other business teams! 🙌

Hope to see you there.

Register Now ->  

Speakers:

Stephan Müller, Sr. Enterprise Solutions Advocate ITSM @ Atlassian

@Matthias Gaiser _K15t_, Product Owner for Backbone Issue Sync for Jira @ K15t.

@Eszter Kecskés D_ , Marketing and Event Manager @ META-INF.

 

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