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Unsupported draw.io version, please upgrade

Sistemas IT
Sistemas IT
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July 18, 2018

Hello.

I just installed draw.io add-on because when I wanted to edit a draw.io diagram through confluence the browser showme next mesage.

"Unsupported draw.io version, please upgrade."

Nevertheless (after install trial version) the browser showme same error.

Regards. 

 

 

 

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David Benson _draw_io_
David Benson _draw_io_
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July 18, 2018

Are you certain that you started the trial in Confluence and not in Jira? The difference between the Confluence Cloud and Jira Cloud marketplaces is very confusing in the UI, this catches a _lot_ of users out...

See https://desk.draw.io/support/solutions/articles/16000079577-where-are-the-plugin-managment-pages-in-jira-and-confluence-cloud-

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Sistemas IT
Sistemas IT
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
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July 18, 2018

Great David. 

I updated the trial in Jira but not in Confluence. Thanks for your help. 

Regards. :)

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