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Unable to configure Jira chat bot in google chat

Unable to configure Jira chat bot in google chat

4 comments

Ok.  Nice statement.

(If you want help with something, you'll need to describe the problem)

unable to configure Jira cloud instance 

Jira.png

 

I am getting below error when I click configurejira2.png

Like Eldho Paul likes this

Ok, that's a "server side" error - something going wrong on the back-end, to which we have no access, so we can't begin to debug it.

You should do what it says and contact Atlassian support on https://support.atlassian.com/contact although it might be worth contacting the app's author as well.

@Akhil A did you ever get a resolution to this? 
I'm running into the same problem

Hi guys, any luck? I'm running into the same issue as described.

I reached out to Atlassian who said I need to reach out to the app developer. 

They had me try enabling cookies for JIRA and if that didn't work to uninstall and reinstall the bot, then try configuring.

So I uninstalled/re-installed and it's working now. 

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