Create
cancel
Showing results for 
Search instead for 
Did you mean: 
Sign up Log in

Next challenges

Recent achievements

  • Global
  • Personal

Recognition

  • Give kudos
  • Received
  • Given

Leaderboard

  • Global

Trophy case

Kudos (beta program)

Kudos logo

You've been invited into the Kudos (beta program) private group. Chat with others in the program, or give feedback to Atlassian.

View group

It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage
Highlighted

Unable to Configure Incoming Mail on Jira Service Desk

Hi 

I am configuring Jira Service Desk on test environment to evaluate. But I am unable to configure Incoming Mail on Jira Service Desk. We are using our own hosted Exchange mail server and My mail server required Secure POP. And I have selected Secure_POP on Jire SD Incoming Mail Setup and tried with Port number and without port number. Everytime I try to Test the Connection it failes and come up with following Error Message

" Unfortunately no connection was possible. Review the errors below and rectify:

  • SunCertPathBuilderException: unable to find valid certification path to requested target "

Is there any way we can avoid SSL validation on Jira Service Desk to connect Incoming Mail account.

Or Anyone can suggest what is the workaround

 

1 comment

Hi. 

 

There is no way to ignore SSL if your mail server requeres it. I hope you already solved the issue.

But for other - check the https://marketplace.atlassian.com/apps/1211087/ssl-for-jira?hosting=server&tab=installation. 

You should get SSL from your mail server and install it to Jira.

Comment

Log in or Sign up to comment
TAGS
Community showcase
Published in Marketplace Apps & Integrations

Do Not Lose your Customer’s Trust

Missing deadlines is one of the biggest problems every team lead wants to avoid when dealing with managed services. When the customer contracts your company to help with IT services it is expected th...

340 views 0 2
Read article

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you