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Reinforcing a remote workforce requires a robust digital workplace. However, digital workplaces can hardly be supported by a single platform anymore due to increased workloads. Hence, businesses are increasingly turning towards cross-platform connectivity between platforms like SharePoint and Confluence so that large teams can collaborate effectively.
While there are a variety of vendor solutions to close the gaps between such platforms, they raise an entirely different set of questions. Since internal company data is often sensitive in nature, will it be compromised by the introduction of a vendor application? How do you know you can trust a vendor application? More importantly, what sort of protective measures can you take?
Read on to find out some simple steps you can take to ensure the safety of your digital workplace when using vendor applications to connect platforms like Confluence and SharePoint!
If you’re using a vendor application to connect Confluence and SharePoint, you’ll want to triple-check that the application isn’t sending any confidential content back to the vendor or any other malicious third parties. Ideally, said application should ensure that all communication between Confluence and SharePoint occurs in your browser so that the vendor has no access to your system and content, even if it is just file names and IDs.
Instead, they will be stored by the platforms in their respective host systems. All requests made using the application should also be encrypted to prevent unwanted access from malicious third-parties.
Just because Confluence and SharePoint are connected, it does NOT mean that privacy and confidentiality are no longer required. The key functionalities of your vendor application should be governed by a robust permission scheme to ensure that only users with direct access to information in SharePoint can access it when it is embedded in Confluence and vice versa. Embedding content should not subvert access permissions in any way, shape, or form.
This will ensure that any NDA-protected or highly classified files remain visible only to the people who are allowed to see it. Furthermore, editing history should also be preserved in SharePoint. This can encourage greater ownership of content and data for groups that do have access without compromising content structure and data validity.
If you want to close the digital divide between SharePoint and Confluence in your digital workplace, then you can consider leveraging an app like SharePoint Connector for Confluence. Aside from helping you integrate the two platforms, it ticks all the boxes regarding data security mentioned above.
Notably, it is the only SharePoint integrator that is part of the Cloud Fortified program and also has full ISO 27001 certification to boot, which means enterprise-grade security and added peace of mind for you.
Besides connecting to Confluence, here are some other productivity hacks you might find useful while managing your knowledge base in SharePoint.
Remember, a safe digital workplace is a happier and more productive workplace!
David Toussaint _Communardo_
Head of Products
38 accepted answers