Create
cancel
Showing results for 
Search instead for 
Did you mean: 
Sign up Log in
It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

Timetracker not loading anymore

I am on JIRA cloud. I installed the free Timetracker from Touchdown a few months ago, all working well. From the last few days, the app does not load. When I click the Top menu -> apps -> Timesheet, i get a blank page, and then a notification 'Something's gone wrong

Our team has been notified. If the problem persists, please contact Atlassian Support'. 
Any idea how this can be fixed? 

1 answer

0 votes

Hello Phalgun,

the app is supported by the Touchdown.

You can usually contact Vendor support by going to the Marketplace listing and view the support tab like https://marketplace.atlassian.com/apps/1216988/timesheet-tracking-for-jira?hosting=datacenter&tab=support

From there you can either email their support desk or create a ticket.

Hope that helps, 

Cheers Ulrich

== www.izymes.com ==

== Remove boring from your work ==

Suggest an answer

Log in or Sign up to answer
TAGS
Community showcase
Published in Apps & Integrations

Send an Email or Publish to Confluence - What should you do with your release notes?

Background When you hear the words ‘Release notes’, almost always you think of an unsolicited email from a software vendor. But I am here to tell you that from our data, sending release notes via E...

138 views 1 2
Read article

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you