Come for the products,
stay for the community

The Atlassian Community can help you and your team get more value out of Atlassian products and practices.

Atlassian Community about banner
4,362,868
Community Members
 
Community Events
168
Community Groups

Timetracker not loading anymore

I am on JIRA cloud. I installed the free Timetracker from Touchdown a few months ago, all working well. From the last few days, the app does not load. When I click the Top menu -> apps -> Timesheet, i get a blank page, and then a notification 'Something's gone wrong

Our team has been notified. If the problem persists, please contact Atlassian Support'. 
Any idea how this can be fixed? 

2 answers

I had the same problem, now I don't know how to solve it.

0 votes

Hello Phalgun,

the app is supported by the Touchdown.

You can usually contact Vendor support by going to the Marketplace listing and view the support tab like https://marketplace.atlassian.com/apps/1216988/timesheet-tracking-for-jira?hosting=datacenter&tab=support

From there you can either email their support desk or create a ticket.

Hope that helps, 

Cheers Ulrich

== www.izymes.com ==

== Remove boring from your work ==

Suggest an answer

Log in or Sign up to answer
TAGS

Atlassian Community Events