Tempo Timesheets - The Worklogs in the issues are not migrated from JIRA Server to JIRA Cloud

ElHabib.DAMANI May 15, 2023

Hello,

 

When we use the JCMA, we can export the projects, the Tempo Accounts, the Teams and all the other settings.

 

However, the worklogs in the issues are not imported with the JCMA.

 

Please can you explain why the worklogs are not imported in the issues, in JIRA Cloud ?

 

Thank you.

 

Regards,

 

El Habib DAMANI

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Dave Mathijs
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May 15, 2023

Hi @ElHabib_DAMANI welcome to the Atlassian Community!

In that case, contact Tempo support quickly as they are able to re-initiate the migration of the worklogs manually.

Unfortunately, I've experienced the same issue and I wonder about the first-time succession rate of Tempo worklog migrations via JCMA.

Like Mariano Ponce likes this
ElHabib.DAMANI May 15, 2023

Hello,

 

Thank you very much for your quick answer !

I have already created a Tempo request :) 

I will keep you in touch !

 

Regards,

 

El Habib

Like Dave Mathijs likes this
Denis January 9, 2024

Hello @ElHabib_DAMANI 

We currently have exactly the same problem, have you been able to solve it in the meantime? If so, what was the problem?
This is a real problem that is affecting our migration.

Best regards
Denis

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