Sync your Identity Provider with Jira to help your team speed up ticket resolution.

[Heloisa Tiscoski]

MindPro Sync integrates OKTA, Azure AD, Microsoft 365 and OneLogin with Jira to display user attributes in Jira issues details or JSM portal.

• Fast and Safe Connection: In just a few clicks you can establish a secure connection between Jira and your Identity Provider. 

• (Very) Simple Field Mapping: Map the fields you want to be displayed in Jira issues in a simple and clear manner.

• Privacy for Data: You can specify the information you want to make available for agents, internal users and customers.

• Made for every Jira's Project Type: MindPro Sync is compatible with company-managed, team-managed, business or service management projects, so you can always get the data you need, no matter what project type you use.

• Powerful Attributes: See the user hierarchy tree (reporter or assignee) inside issues and requests to give more context to the agents and accountability to the users.

• Automated Workflow: For Jira Service Management projects that have approvals in the workflow, the system sets the issue approver automatically based on the user hierarchy.

• Faster Delivery: Connecting people and showing relevant attributes makes them closer to each other, improves escalation process and resolves issues faster.

Click here and Try Free!  👈👈👈

Learn more:

📖 Explore the App Documentation

💬 Contact our Support or book a demo

💻 Feedback or suggestions? Click here

🖱️ Follow us on Linkedin or visit our Website

Thank you 😊