Connected to the database using excel (for reporting). Trying to get all user feedback (ratings and comments to the estimates). Found in what table is stored the rating, but I can't find where are the comments to the reviews from customers. Please help. Which database table stores the comments for evaluations
When you say the "comments to the reviews"
One piece of advise is that your add-ons will show which tables they use if you go to System > Advanced > Plugin Data Storage. Here are the tables listed in my instance for Structure:
If you're unable to find the comment you're looking for take a look in the jiraaction table. If you do find the comments there you'll need to join it with the jiraissue table to find the issue it came from. The Database schema document has more information on the layout of the Jira tables.
unfortunately, jiraaction keeps a history of correspondence problems. A comment to the assessment is stored in a separate field of "Quality customer service" and for some reason the grading scale is stored in the customfieldvalue table, but the comments somewhere.
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