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SMTP notifications with Office 365

Jan Čížek
Jan Čížek Jul 24, 2017

Hello, 

can anyone help me with an issue with Jirassimo?

 

I´m trying to get notificatinos working but it refuses to comply. 

I´ve set it up with an acocunt that has mailbox etc. I used custom SMTP with TLS, fille din the office 365 login credentials, smtp.office365.com:587 and when I click on send test email it reports that message was sent but nothing eve arrives. 

 

Any ideas? There should be no need for custom connectors as it´s using authenticated account. I tested the login credentials and they are correct etc. 

 

I´ve ran out of ideas. 

 

Regards, 

Jan

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Gonchik Tsymzhitov
Gonchik Tsymzhitov
Community Leader
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Aug 17, 2020

Hi! 

Please, check on mail servers level. 

https://confluence.atlassian.com/adminjiraserver/configuring-an-smtp-mail-server-to-send-notifications-947184044.html

https://confluence.atlassian.com/jirakb/troubleshoot-mail-handlers-in-jira-server-211649643.html

Cheers,

Gonchik Tsymzhitov

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