I am trying to set up a SLA in one of the project by creating the Contracts. I am using the Plugin Named: SLA Plugin for JIRA.
My query is, I have a option to Start and Stop the SLA when creating the new contract for the project, but i am not able to find the option to stop/pause the SLA on the particular Status while creating the Contract, can any one suggest me how i can solve this or guide me on the options?
Missing deadlines is one of the biggest problems every team lead wants to avoid when dealing with managed services. When the customer contracts your company to help with IT services it is expected th...
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