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The Atlassian Community can help you and your team get more value out of Atlassian products and practices.
Need to populate Jira Cloud fields from a REST API? It’s possible with Elements Connect.
But the first thing to check is the authentication required by your REST API.
Elements Connect Cloud supports 4 authentication modes:
No auth
Basic auth
API Key, either set through a URL param or a HTTP header
🆕 OAuth2 (client credentials grant type)
With the new OAuth2 authentication, you can connect to datasources like
Microsoft Azure AD
Netsuite
Google Apigee
Keycloak
Okta
your internal services
Microsoft Azure AD
Add connected items to your support request forms to fetch the reporter’s office location and affect the ticket to the relevant support group, or automatically triage request to location-based queues in a Jira Service Management project.
Netsuite
Display just the specific information from your CRM or ERP that Jira users need so they can advance on their issues without being overwhelmed with all of the data available in Netsuite.
Google Apigee
Query tools like SAP by using Apigee as a proxy service, and fetch information like cost centers or a list of companies instead of manually managing values for a custom field.
Sharepoint
Fetch resources from your Sharepoint site by querying the Sharepoint REST API and improve the quality and quantity of information contained in an issue.
Question? 🙋 Leave a comment 👇 or book a call with our Product Manager
Laura Campbell _Elements_
Community LeaderProduct Marketing Manager [Elements]
Elements
Toulouse, France
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