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New Jira issue automatically associate with Salesforce

debra.l
debra.l Jan 06, 2021

Looking for a way to automate associating the issue with Salesforce when a new issue is created via portal

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Soumyadeep Mandal - SaM
Soumyadeep Mandal - SaM
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Jan 11, 2021

Hi @debra.l ,

Welcome to the community!

Please check out this integration https://marketplace.atlassian.com/apps/1214214/connector-for-salesforce-jira

Regards,

Soumyadeep

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debra.l
debra.l Feb 23, 2021

Yes we have the connector enabled, but it doesn't auto create a salesforce connection when a new issue is created. 

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debra.l
debra.l Feb 23, 2021

Yes we have the connector enabled, but it doesn't auto create a salesforce connection when a new issue is created. 

 

User needs to click create salesforce connection manually - we would like to avoid this step.

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Shubham Gupta
Shubham Gupta Jan 12, 2021 • edited

Hi @debra.l 

Welcome to the community.

Try Sinergify-- a Salesforce and Jira Connector 

The connector works with standard and custom objects in Sales Cloud, Service Cloud, Marketing Cloud, and Community Cloud. It has been designed to be compatible with Jira Software, Jira Core, Jira Service Desk, Jira Ops, and Jira On Premises.

I hope it helps :)

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Mark Derbecker
Mark Derbecker Feb 03, 2023

Does it do what the original poster asked? I.e., does it have a method to automatically associate a JIRA issue with a Salesforce object?

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Shubham Gupta
Shubham Gupta Feb 06, 2023

Hi @Mark Derbecker 

Yes, It does. You can Automatically Create & Link Jira Issues with Salesforce Object Records w.r.t to your set criteria on Salesforce Object.

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