List of assignees

Marco Savarese May 16, 2023


I'm implementing Jira Service Management for a customer.

Among the requirements I am asked to populate a field that contains all the assignees of the ticket.


I noticed that when I change the assignee, a comment like this is added in the history:

Immagine 2023-05-16 143106.jpg


Is there a way to call the "addetti alla risposta" and be able to write them to a custom field?


Thank you


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David Fischer
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May 16, 2023

Hi @Marco Savarese 

For this, you'll need a third-party app such as JMWE.

With JMWE, you can write an "Event-based action" that will react to changes to the Assignee field and add the new assignee to your custom field.

Marco Savarese May 18, 2023

Thanks @David Fischer

All clear, there is no solution other than the add-on


Thank you so much

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