List of assignees

[Marco Savarese]

Hi,

I'm implementing Jira Service Management for a customer.

Among the requirements I am asked to populate a field that contains all the assignees of the ticket.

I noticed that when I change the assignee, a comment like this is added in the history:

Is there a way to call the "addetti alla risposta" and be able to write them to a custom field?

Thank you

Marco

[David Fischer · Accepted solution]

Hi @Marco Savarese 

For this, you'll need a third-party app such as JMWE.

With JMWE, you can write an "Event-based action" that will react to changes to the Assignee field and add the new assignee to your custom field.

[Marco Savarese]

Thanks @David Fischer

All clear, there is no solution other than the add-on

Thank you so much