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Link between Zendesk and JIRA IDs (JIRA app in Zendesk)

Antoine Baudoin
Antoine Baudoin July 15, 2022

Hello,

I'm trying to find a way to export a file where I would have both Zendesk and JIRA IDs when the tickets are linked together. 

It seems there is no way to obtain that, except if you have a solution?

In the screenshots, what I see on my side, from Zendesk and JIRA.

Thank you in advance for your help.View from Zendesk.pngView Zendesk ID from JIRA.png

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