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Integration with instabug

Hi - I was in the Atlassian marketplace, and installed the Instabug Add on. When I go to set it up, it is asking for a username and password. I use Google Authentication for both Jira and Instabug, so not sure what credentials to supply here? (It's not even clear if it is expecting Jira/Atlassian or Instabug credentials).


I have entered my Google email address and PW for the authenticated account, but that doesn't work - it is the same for both products.


Any idea what the proper credentials are for this login to get it setup?


Currently using paid version of Jira Cloud, and the free version of Instabug.





2 answers

Hello Ant, 

I have the same issue. Did you manage to get it working?



Hi all,


This is Nour from Instabug team! Could you please try to select "Instabug Add-on" instead of Basic Authentication for the authentication step and let us know how it works?


Screen Shot 2019-10-19 at 9.46.30 AM.png

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