Insight Asset Management and Automation for JIRA: Missing fields for cloning/creating Tickets

[Benjamin Berger]

Hi,

I'm trying to setup a manual trigger in "Automation for JIRA" for cloning tickets with specific selected custom fields. Some of the fields are Insight Assets! I'm wondering if it's possible to clone tickets together with their Insight Assets. 

First problem: I can't select Insight Fields in the suggested field section:

Second Problem: In the "More Options" panel, it's possible specify additional field values. I'm using: 

{
"fields": {
"customfield_22119": {{issue.customfield_22119.value}}
}

Log file in "Automation for JIRA" says: Error while parsing additional fields. Not valid JSON.

Any suggestions? Thanks a lot!

[ARWAG EDV]

Had the same problem and just found a solution:

{
"fields": {
"customfield_22119": "{{issue.customfield_22119.value}}"
}
}

First, your sample is missing one closing curly bracket.

And (that was my problem): If the field is empty, you get this error. Just surround the value with quotes and the error is gone.