In JETI (JIRA Email this issue) template, notifications and contexts are created according to the document, only few notification events works (issue created) and other notification events does not work (issue commented).
Hi!
I hope after update the app it is starting work well.
it will be good, if provide more info/logs or raise issue to app vendor directly
https://metainf.atlassian.net/servicedesk/customer/portal/1
Cheers,
Gonchik Tsymzhitov
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