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I want to stop Jira Cloud suggesting a ticket preview in MS Teams


We are using Microsoft Teams in our company.

The problem is that recently there appears a notification once you paste a Jira ticket link to a chat.
I want to disable that behaviour but cannot find the way, if there is one.
Jira Cloud got installed to my account somehow so I uninstalled it.
And that does not fix an issue.
Jira Cloud preview push in Teams.png

I believe this feature should be a user configurable, otherwise it's force-pushed by Atlassian-Microsoft.



Hi Igor,


EDIT: bellow doesn't work.

EDIT2: looks like teams feature managed by organization Administrators.


For me it looks like you've got installed Jira Cloud App within MS Teams. Search for it and uninstall. Yes hard step and maybe there could be some other smarter solution but ... that seems to be working.

Hi @Igor B

I was facing the same problem. Looked up community and all I found was it can be done by Admin.

So I tried navigating the Teams app and found that this worked:

  • Go to Manage Account.
  • Click on Privacy.
  • Turn off Optional connected experiences.

This worked for me and I do not see the preview anymore.

Like Jeff Montgomery likes this
Jeff Montgomery
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May 19, 2023

That's great, thanks! 


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