It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

How to sync issue links

This article is about how to configure Exalate such that issue links between jira issues on the source get recreated in the target.

 

Challenge

For instance assume on the source you have AAA-123  linked with DDD-234 using a 'relates to' link type.

Assume now that the synced issue of AAA-123 becomes XXX-345 on target, and the synced issue of DDD-234  becomes YYY-456.  How can Exalate be setup such that XXX-345 is automatically linked with YYY-456 using the 'relates to' link type?

 

Solution

Issue link synchronisation is an out of the box feature of Exalate.  

First of all, you need to ensure that the issue link information is sent over to the target by adding to the outgoing message processor 

 

// Add the issue links to the message
replica.issueLinks = issue.issueLinks


 

On the target side, add to the incoming message processor

 

// automatically apply the same links to the twin

issue.issueLinks = replica.issueLinks

 

That's it - Simple as Bonjour.

 

More information

 

Here is a video showing how it works
Issue sync - respect the issue links

 

The documentation page specifying how to configure this type of synchronization
https://docs.exalate.com/x/7YsrAQ

Do you want to know more, feel free to book a demo
https://www.idalko.com/exalate-book-demo

 

In a next article, I will explain how you can automatically link synced issues.

 

 

3 comments

This is not working, I've tested it out and it's not working, also the new docs suggest to do a different thing: https://docs.idalko.com/exalate/display/ED/How+to+sync+issue+links+on+Jira+Cloud, but that solution only works for creating the issues, it doesn't work when updating them, I've raised a support ticket on their system to get an answer, maybe if you're part of the team you could help.

Hi Jo,

 

I'm part of the team.

 

What do you mean by 'updating the link'?

 

PS - we can continue the discussion here, or if on the support ticket you raised on our community site. The latter has the benefit that the people who are using Exalate can benefit from the conclusions, while this blog location is remote to it.

 

Francis

Let's switch to exalate community, I added more detail there.

Comment

Log in or Sign up to comment
Community showcase
Published in Marketplace Apps & Integrations

Looking for a light weight Test Management Tool? What are the things you should be considering?

Let’s face it. Test management tools today do achieve much more than just organization of your test assets. But when the test management tools seem to offer every feature under the sun, it becomes co...

388 views 0 1
Read article

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you