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How to easily manage Atlassian user license using marketplace app

How to easily manage Atlassian user license when the number of users fluctuates frequently.


Have you ever had a problem with user licenses management for Jira or Confluence?

Or are you considering upgrading the Atlassian user tier?




I would like to introduce "Flexible User License" which is a marketplace app for license management.

The administrator does not need to manually deactivate the user, and the app setting allows automatically the assignment of the licenses to the unlicensed users when they log back in.

In addition, the automatic assignment and removal of licenses allows users to handle a certain number of users, even if they exceed the number of user licenses.

If you are considering upgrading the user tier, you should try this app to save the costs.


Please see how IT team reduce the costs and improve the efficiency of user license management using this app.



[How IT team reduce the costs using Atlassian Marketplace App] Mirae Asset Life Insurance saved about 34% of IT costs using the Flexible User License

The IT team plays an important role in driving the business growth and innovation of the company by quickly responding to the changing organization scales and market environment.

At the same time, they also consider reducing IT costs by eliminating unnecessary waste from their business.

Due to COVID-19 Pandemic, the pressure on IT team for more efficient IT costs and budget savings is growing.


Please read our customer story that how Mirae Asset Life Insurance, a leading financial company in Korea, has been able to reduce IT costs by 34% using Atlassian marketplace app - Flexible User License.


Mirae Asset Life Insurance Co., Ltd. that is major life insurance company in Korea provides retirement design services through diverse insurance products.

  • Company: Mirae Asset Life Insurance Co., Ltd.
  • Industry: Insurance
  • Company size: 34.5 trillion (2018)
  • Atlassian Products: Jira Software, Confluence , Bitbucket, Bamboo
  • Hosting type: Server


Challenge : Work complexity and resources continue to grow

Various regulations in the financial industry and changes in the working environment have resulted in continuous increase in the complexity of work and resources under management. Mirae Asset Life Insurance needs a new ways of working, such as Agile and DevOps to improve work efficiency. At the same time, they were also concerned about ways to reduce IT costs. Mirae Asset Life Insurance was using 250 user tier of Jira and Confluence, but the number of users increased to more than 500 due to increment of inquiries.


Solution : Respond quickly to the change the number of users

The cost of purchasing all Atlassian products, including the marketplace app, was expected to increase significantly due to the increase in the number of users , but Flexible User License solved this issue instead of purchasing the additional user licenses. Mirae Asset Life Insurance has experienced a 34% cost savings. In addition, Flexible User License handles to maintain 250 user license at all times through the scheduler. They don't have to monitor the system, so it has been improved the convenience of administrator.


Flexible User License is an efficient user license management app that solves the license shortage issue. The administrator does not need to manually deactivate the user, and the app setting allows automatically the assignment of the licenses to the unlicensed users when they log back in. So, they can respond quickly to the change the number of users. Flexible User License is a global-enterprise-proven app by our large enterprise clients in areas such as IT, manufacturing and finance.



Get stared with a trial for your business

Learn more about Flexible User License, please visit our website

Or to see how to set up your own license management, please see this guide video.



About Open Source Consulting...

Open Source Consulting Inc., a platinum partner of Atlassian, has provided ITSM and DevOps solutions to customers based on our technical experiences in technical/application/system architecture consulting and developments. We also developing and serving the marketplace apps that help customers use Atlassian more efficiently.

Open Source Consulting is honored as ‘Atlassian Partner of the Year 2019 : Marketing Innovator’ for our outstanding contribution and achievements. This means that implementing the most creative and integrated marketing strategy has contributed to creating customer demand and improving market awareness in Atlassian.




Sounds interesting. I would imagine though that one drawback would be that anyone that does not have the "can use" permission does not show up in the people directory. So, if you use the people directory for your internal "phone book" deactivated users would not show ... unless you have some kind of workaround for that?

Daniel Ebers Community Leader Dec 14, 2020

While I am aware of the challenges when using an external user management in read-only mode (AD/LDAP) - I just wanted to ask if the App is compatible anyway with such one?
In case this applies is it able to show its full potential?
From the demo video I assume the directory has to be r/w (as in the example showed with Crowd).


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