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How to display Last comment in Filter, JQL and any Add-on.

Follow this short step-by-step guide on how to monitor all the comments, including the last one, using the custom field only.

 

Step 1

First of all, you need to create the new custom field in the project for every Issue type. Type the name “Last Comment” for a custom filed and choose the “Paragraph” type (as it is displayed in the screenshots below).

11.png

 

Step 2

Then start the Automation process. Here’s what you should do:

Go to Project -> Setting-> Apps-> Project Automation -> Create rule

 

You can start when the Issue is Commented, and edit a custom field with the latest Comment.

 

{

    "fields": {

        "Thanks for raising {{issue.key}}. {{issue.comments.last.body}}"

    

        }}

 

Look on the screenshot below to get a clear view of how to do that properly.

2.png

 

Step 3

Go to JQL search or any add-on (for example Time in Status for Jira Cloud) -> Columns -> Select Last Comment field

As the result, you will see the custom field you have created with the latest value.

 

333.png


That’s all!

Now you know how to display the last comment in the filter, JQL, or any add-on too. 

 

Best Regards

SaaSJet Team



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