I tried few Checklist apps to choose the right one for my team needs. And now I have a lot of ghost users created by apps. See examples on the screenshoot below.
How can I delete them?
If this is the case, create a filter for all those users, then do a bulk change to either unassigned them from the assignee field or assign them to someone else. The issue I see is that the data remains in the fields. This should clear all those user from the affected fields.
This is it what I see in the filter queue:
Operator '=' does not support the list value '("5ec3d2045359ab0c3add5c75", "5b1a36d4b0d76456f36dbb44", "5f40475191e67a003fca0049")' for field 'assignee'.
Where "5ec3d2045359ab0c3add5c75", "5b1a36d4b0d76456f36dbb44", "5f40475191e67a003fca0049" - IDs of those ghost users.
I've just checked our Jira, and indeed in JQL there is present a user of our checklist app and users of the apps that we used in the past.
It looks like a bug, IMO. I would expect Jira to hide/remove the users of uninstalled apps.
I think the best way to get the answer and some help is to contact Atlassian support at support.atlasian.com.
Hello Community! I hope you've been enjoying the 🍂Apptoberfestivities🍂 (I know I have!) The event is heating up next week with a series of virtual events that we're calling the 🍻🍂Partner App ...
Connect with like-minded Atlassian users at free events near you!Find an event
Connect with like-minded Atlassian users at free events near you!
Unfortunately there are no Community Events near you at the moment.Host an event
You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events