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If you’ve ever asked those questions, this article will be handy. Let’s try to find answers and solutions that will help you to optimize your decisions in Jira.
Some users find they can’t delete issues in Jira. That’s because they don’t have access to the process of deleting. If you want to remove some ticket/issue, you need special project permission.
Think responsively before granting permissions for deleting issues to some users or user groups. Usually, it is only given to administrators.
Go for Settings → Projects → Project Settings → People → Add People. Here you can add yourself as an administrator.
Now, open an issue and find the Delete option.
After you delete issue in Jira – it is forever gone. It’s impossible to determine who has destroyed an issue and when.
Delete or not delete? – the main question here.
There is no Jira built-in option for storing those issues someone deletes. You can try some apps from the Atlassian Marketplace, like Issue History for Jira, which has a specially designed option to keep deleted tasks.
Read more about How to store the deleted issues in Jira? (Part 2)
Jira Cloud: How to restore deleted issue?
41 accepted answers