I was looking on a way to trace tickets based on last public or private comment.
First i want to create a read only custom field to save current date from automation.
When i try to create a custom field, under type there isn't anything called "date" There is a "date picker" but not "date"
So my question here is, how can i create a custom read only field to save date programmatically, via automation?
I specifically need a Date field so i can create reports based on dates (not based on Text) any suggestions?
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