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How to add strip quote in Service Desk

Madhu Reddy
Madhu Reddy December 3, 2019

How to enable strip quote in JSD. 

 

We have that option in Software while adding incoming mail handler. How to add strip quote while using Jira service desk. 

 

Thanks in advance.

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Brian Oconnell
Brian Oconnell April 17, 2020

I am also having trouble finding that setting, even though I found it yesterday.

Terrible User Experience.

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Sam Bartolome
Sam Bartolome
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August 28, 2020

Hi,

On System>Mail>Incoming Mail.

If you have a Mail Handler created, click on Edit. Click on Next and the strip quote option will be there (just a checkbox)

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