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Extender structure cloud does not show all the issue links

Dainius
Dainius
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November 25, 2022

Hi everyone,

I start use Structure module and can't see all linked issues  to epic. There is linked Issue from another Jira

pic1.png

In the Structure I can't see this link

pic2.png

Can you help me find solution?

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David Niro
David Niro
Marketplace Partner
Marketplace Partners provide apps and integrations available on the Atlassian Marketplace that extend the power of Atlassian products.
November 28, 2022

Hello @Dainius ,

Welcome to the Community! 

If I understand correctly, the issues you do not see in the structure are from a separate instance of Jira.  

At the moment, Structure is not able to build a hierarchy with issues linked from another Jira.

We do have a task related to this in our backlog and I have added your vote.  I will follow up as soon as there is an update to share.

Best,
David

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Dainius
Dainius
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Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
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November 29, 2022

Yes, you understood correctly. Ok will be waiting

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