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Exporter giving an error

Hello,

 

I had applied for Evaluation licence for Exporter which I received. However when I am trying to enable it, it is giving an error "Problem accessing add-on file at https://marketplace.atlassian.com/download/plugins/com.deiser.jira.exporter/version/100400400."

See image below for more details.

 

Error Message.png

The server on which I am trying to install this is of version 6.0.4 version. The exporter file I got after downloading having version as 2.1.7.

Please look into this. Let me know if any further concerns.

 

Regards,

Prachi

 

1 comment

david Solutions Partner Nov 07, 2017

Hello, @Prachi Gaonkar do you still have the problem?

Thanks David. The issue is resolved now.

david Solutions Partner Nov 07, 2017

Happy to hear that Prachi, if you have any issue, better to raise a ticket to our support here: https://jira.deiser.com/support to get a quick response.

Cheers,

David

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