Showing results for 
Search instead for 
Did you mean: 
Sign up Log in

Earn badges and make progress

You're on your way to the next level! Join the Kudos program to earn points and save your progress.

Deleted user Avatar
Deleted user

Level 1: Seed

25 / 150 points

Next: Root


1 badge earned


Participate in fun challenges

Challenges come and go, but your rewards stay with you. Do more to earn more!


Gift kudos to your peers

What goes around comes around! Share the love by gifting kudos to your peers.


Rise up in the ranks

Keep earning points to reach the top of the leaderboard. It resets every quarter so you always have a chance!


Come for the products,
stay for the community

The Atlassian Community can help you and your team get more value out of Atlassian products and practices.

Atlassian Community about banner
Community Members
Community Events
Community Groups

Email this Issue - Auto Reply

Hi - we have an auto reply when an email comes in, is it possible to set up an auto reply to all who were on the original email (if original email has a sender and several others on copy).  This will help "responses" stay on the ticket.  Is that possible? 

1 comment

Hi Lisa,

Even though it is not possible with Email This Issue to send an auto-reply to all recipients from the original email, there could be a workaround for this, if you're willing to try :)

If possible, I'd use Email This Issue to save the sender's and recipients' email addresses to custom fields and at the same time, I'd run a special workflow transition when receiving the email.

This transition should fire a custom event in the post-functions and send an Event notification email from Email This Issue, triggered by the custom event to the recipients in the custom field's value set.

I sure hope this helps, if you need further assistance please open a support request here. :)



Log in or Sign up to comment
AUG Leaders

Atlassian Community Events