Come for the products,
stay for the community

The Atlassian Community can help you and your team get more value out of Atlassian products and practices.

Atlassian Community about banner
4,300,164
Community Members
 
Community Events
165
Community Groups

Display the linked issues keys within a comment

I can get the search to work in JQL by utilizing issue in Linkedissues("ITACE-186")  - the ITACE-186 is the JSD project/ticket#

 

I tried the following smart value in the comment field:

Hi {{reporter.displayName}}

A linked issue has been created for your request as {{issueKey}}

Thank you!

 

This displays the actual issue, so I tried the following to get the linked issue keys to display in the comment

{{issue in linkedissues("{{issue}}")}}

{{issue in linkedissues("issue")}}

I've tried several different syntax and can't get anything to work.  I've looked at the smart values documentation for automation:

https://docs.automationforjira.com/reference/smart-values.html#issue

I searched the community and found the Issue in LinkedIssues, but have not been successful with the syntax.  I'm sure it must be my brackets that are incorrect.

I want to list the linked issues in the comment of the parent issue and share the comment back to the user in the customer portal.

Any suggestions would be welcome.  Thank you!

 

1 answer

Probably it was solved and forgotten already, but what you would have to do is use the lookup issues action first, then use those issues in the new comment.

About lookup issues action: https://support.atlassian.com/cloud-automation/docs/jira-automation-actions/#Automationactions-Lookupissues 

Suggest an answer

Log in or Sign up to answer
TAGS
Community showcase
Published in Apps & Integrations

Marketplace Partner Spotlight: AppLiger

This month the spotlight is on AppLiger. We caught up with Pavel Pavlovsky, CEO and Product Manager, to learn how the company started and what fuels the team's creativity.    Atlassian:...

397 views 0 7
Read article

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you